How can we help?

Find answers below or reach us directly — we're a small team and we actually read every email.

Email Support

Usually reply within 24–48 hours.

[email protected]

Common topics

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Restore Pro purchase

Open the app → Settings → Restore Purchases. Your purchase is tied to your Apple ID.

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Offline access

Pro users can download any country's full list. Tap the download icon on the country page.

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Can't find a product

Our data comes from official certifier lists. If a product is missing, the certifier may not have published it yet.

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Adding a country

We're expanding all the time. Email us with the country and certifying authority you'd like to see added.

Frequently asked questions

Kosher World is a directory of kosher-certified products across 35+ countries. Many products are certified by a rabbinical authority but never display a kosher symbol on the packaging — the certification only appears in the official published list. Kosher World collects those lists so you can search them in one place.
The free app lets you browse one country at a time. Kosher World Pro unlocks universal search across all countries, offline downloads, product images, nearby kosher stores and restaurants, and every future Pro feature we ship.
Tap the Pro banner inside the app. You can choose the annual plan ($9.99/year) or the lifetime option ($49.99 once). Payment is processed securely through the Apple App Store or Google Play — we never see your card details.
Open the app, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used when you first purchased Pro.
All data is sourced directly from official published lists by recognised kosher certifying authorities — not third-party aggregators. We list the certifying body for every product so you always know the source.
Please email us at [email protected] with the product name, country, and what you believe the correct status is. Data accuracy is our top priority and we'll investigate and correct it quickly.
Yes. Kosher World is available for iPhone and iPad through the Apple App Store and for Android devices through Google Play.
Subscriptions are managed by the store where you purchased Pro. On iPhone or iPad, go to Settings → your name → Subscriptions → Kosher World Pro. On Android, open Google Play → your profile → Payments & subscriptions → Subscriptions → Kosher World Pro. You'll keep Pro access until the end of your billing period.